Contact us

If you need to speak to someone on the phone, please contact us on

Phone: 02 9391 5201

That number goes directly to our Sydney office. We have sales and technical staff that can help with any query - how to do an upgrade, what is the best method, troubleshooting or a problem with a current order.

If you are outside normal trading hours (Mon-Fri 9am to 5pm) or you have detail message and attachments, it is best to submit a request into our helpdesk system.

If you are looking for general information about Ramcity, we have a online help system that is very detailed and answers to many common questions.

Our office is located at
25 Ryde Road
Level 2, Corporate House
Pymble NSW 2073

Our product is warehoused in a different location. We are not open to the public. We do have Collect and Collect at 25 Ryde Road, but this applies to online orders only.